Medrecords AI for hospital risk and claims teams: our product, described plainly
This is our product. Medrecords AI publishes this site. Medrecords AI is AI medical record review software for physicians: it turns a record file into a page-cited chronology and summary, and drafts reports from your notes. This page says what it does for a hospital risk team, what it costs, and when you should pick something else.
Limits: We read each vendor's own web pages and the cited studies on 2026-11-14 and did not upload records to any tool, ours included. Nothing here is legal, actuarial or clinical advice; privilege and reserving rules vary by state and by program.
Which jobs in the risk workflow it covers
| Job | Covered? |
|---|---|
| Incident capture, routing and RCA tracking | No |
| Rebuilding the event from the chart, with page citations | Yes |
| Gaps in charting, late entries, notes that disagree | Yes |
| EHR audit log checks | Yes |
| Missing records, duplicate pages | Yes |
| Questions about the file, answered with citations | Yes |
| Draft reports for your team to edit | Yes |
| Claim financials, reserves, payments | No |
| Counsel management, eDiscovery | No |
| Judging the care, assigning blame, deciding privilege | No |
It sits next to your incident system and RMIS, not in place of them.
What it does on a malpractice file
- You upload the chart and any outside records. Exact duplicate pages are found and not billed.
- It puts orders, medications, vitals and notes in strict time order, each line cited to its page, in about 1 hour per case on average.
- It flags stretches without charting, entries written late, notes that disagree, and records the chart mentions but the file lacks.
- If you upload the EHR audit log (XLSX, CSV or TSV), it checks entry timing against the hospital Conditions of Participation in 42 CFR 482 or your own time windows, looks for notes changed after a date you set and for notes that appear in the log but not in the records produced, and drafts request and deposition letters. Each flag is a discrepancy for your team to weigh, not a finding.
- It drafts reports such as a missing records and gap analysis or a case strengths and weaknesses summary, for your team and counsel to edit. Any view on the care comes from your reviewer.
More detail: hospital risk management chart review and the EHR audit trail guide on medrecords.ai.
Price: 10 cents per deduplicated page
- 10 cents per deduplicated page. 8 cents per page at 100,000 credits, 5 cents at 500,000. 1 credit is 1 page.
- A report is $10 (100 credits).
- No subscription, no seats, no setup fee. Credits never expire.
- Trial: 7 days on 1 case of up to 1,000 pages, no card, after you book a demo. Access opens within 1 business day of the demo.
- Enterprise: a flat annual license plus a 1-time deployment fee, quoted on a call. The stack runs inside your own network or private cloud and takes about 4 weeks to go live, with SSO and claims-system integration set up during deployment.
Example from our claim file page: a synthetic file of 2,900 uploaded pages with 350 duplicates bills 2,550 pages, $255. Full terms: medrecords.ai pricing.
Security: HIPAA, BAA and SOC 2
HIPAA controls with a Business Associate Agreement signed at signup. SOC 2. Records are encrypted with AES-256 at rest and TLS 1.2 or higher in transit. Customer records never train a model, and that term is in the BAA. Access is per matter with roles, and MFA is available. The enterprise deployment keeps records inside your network.
When to pick something else
- You need incident capture or RCA tracking: that is your incident system or RMIS. See the tool table.
- You need claim financials and reserve tracking: an RMIS claims module does that.
- Your claim files are mostly email and documents, not medical records: counsel's eDiscovery or legal AI tool fits better.
- You want benchmarks across peer claims: that is a data subscription such as Candello.
- The event is a 20-page ED visit: read it yourself.
- You need a self-serve public API: Medrecords AI offers partner API access by request only.
How to test it fairly
Use the 30-day pilot plan on a closed claim and grade Medrecords AI the same way you'd grade any other vendor: 10 key facts, 20 random lines checked against their pages, hours compared. Book through the Medrecords AI demo page. Answers to common evaluation questions are on Evaluating Medrecords AI.
Questions about Medrecords AI
Does Medrecords AI decide whether care met the standard?
No. Medrecords AI rebuilds the event from the chart with page citations and flags gaps and late entries. Whether care met the standard is your reviewer's opinion, and the RCA findings are your team's.
Can Medrecords AI set a reserve?
No. It can gather the facts behind a reserve, such as injury course, billed and paid amounts and missing records, but it doesn't set reserves or track claim financials.
Will Medrecords AI sign a BAA?
Yes, at signup. Medrecords AI is HIPAA and SOC 2, and customer records never train a model.
What does a malpractice claim file cost on Medrecords AI?
10 cents per unique page. A 2,550-page file after duplicates costs $255, or $204 at the 100,000-credit rate. A drafted report is $10.